Product Information / Warranty
WARRANTY ON PLAY SETS
NEW POLY VINYL PLAY SETS ARE WARRANTIED FOR A PERIOD OF 10 YEARS.
REFURBISHED POLY VINYL PLAY SETS ARE WARRANTIED FOR 7 YEARS.
REFURBISHED REDWOOD PLAY SETS ARE WARRANTIED FOR A PERIOD OF 5 YEARS.
This warranty covers the structure only. Should any wood component of the unit
become defective to a degree that renders the structure unsafe, we will replace that piece at no charge. Cracks or “checks” in the wood are not covered by this warranty.
Accessories,(plastic or otherwise) such as slides,swings,canopies,chains, rope,hardware and nuts and bolts come with a 2 year limited warranty. This warranty does not cover damage caused by improper use,abuse or misuse, modifications,sun damage,water damage,rusting or any act of nature. It is also
the responsibility of the purchaser/owner to tighten nuts/bolts/screw as needed.
It is also your responsibility to maintain your play set by lubricating all moving parts and to keep it grim and dirt free.
WARRANTY / DISCLAIMER ON LUMBER
As fresh lumber acclimates to its new environment, the natural tendencies of the tree can show itself in the form of checks or cracks in the lumber. In almost all cases this is normal and it will not affect the structural integrity of your play set.
Cosmetic defects that do not effect the structural integrity of the product, or natural defects of wood such as warping,checking or any other physical properties of wood that do not present a safety hazard are not covered by this warranty. Defects that develop because the product is exposed to extreme climate conditions,hard water
In the sprinkler system or any act of nature or improper use or modifying the playset by anyone other then this company are not covered by this warranty.
BUY BACK PROGRAM FOR NEW AND REFURBISHED POLYVINYL PLAYSETS
PLAYSETS PURCHASED NEW
When you are done with your poly vinyl play set/swing set you purchased from us, we would love to offer you (contingent on availability of funds) a 20 % buy back program minus a $ 200 pick-up fee.
Example: You purchased a play set from us 5 years ago for a total of $ 3,400 installed. Your children have outgrown it and its time to move it out and get your yard back. $ 3,400 minus $200 pick-up fee = $3200 @ 20 % buy back price = $ 640.
If you purchased a REFURBISHED poly vinyl play set/swing set from us, we offer a
20% buy back program with the same contingencies.
Swing Set Solutions
NOTE TO OUR MANY SATISFIED CUSTOMERS
Thanks for letting Swing Set Solutions into your homes and backyards to
set-up one of our incredible play sets.
We would appreciate any referrals you can send our way. We also ask that if you belong to any of the online parent groups such as Peachhead,Jens list or Angies list,
that you list your experience with Swing Set Solutions in their favorable review /recommendation section.